ERP for Service Companies
LOGYSERVIS
ERP system for service companies. Job management, ticketing, SLA monitoring, and technician scheduling in one system.
IT servis • Facility management • HVAC • Elektro • Telekomunikace
50%
Faster Response
0
Lost Tickets
4.8/5
Customer Satisfaction
System Features
Service Without Chaos
Ticketing System
Central request management with automatic assignment, prioritization, and escalation. No ticket gets lost.
SLA monitoring
Real-time SLA compliance tracking. Automatic alerts before violations and escalation to supervisors.
Technician Scheduling
Visual planning board with drag-and-drop. Optimal job assignment based on location, qualifications, and workload.
Service Orders
Complete job lifecycle — from request intake through diagnostics to invoicing and feedback.
Mobile Access
Technicians work from tablet or phone. Photo documentation, customer signature, material consumption — all offline-ready.
Feedback
Automatic rating after job completion. Customer satisfaction tracking and technician performance monitoring.
How It Works
From ticket to satisfied customer
We set up ticketing, SLA rules, and mobile access for technicians. The entire service process will be under control.
Service Process Analysis
We map your service workflow — request intake, dispatch, field work, invoicing. We find the bottlenecks.
Ticketing Configuration
We set up categories, SLA rules, escalation matrices, and automatic assignment. Client database import.
Mobile Deployment
We train technicians on the mobile app. We set up offline mode, forms, and templates for service protocols.
Optimization & Reporting
Ongoing SLA tuning, report automation for management and customers. KPI and satisfaction measurement.
Technology
Built for Field Service
Ready for Professional Service?