Privacy Policy

Effective from April 6, 2026

1. Data Controller

The data controller processing personal data is Logyloop s.r.o., with registered office at Karpatské námestie 7770/10A, 831 06 Bratislava, Slovenská republika, IČO: 57 556 148, email: info@logyloop.com (hereinafter the "controller").

2. Legal Framework

Personal data processing is governed by:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR)
  • Slovak Act No. 18/2018 Coll. on the Protection of Personal Data

3. Categories of Processed Data

3.1 Voluntarily Provided Data

  • First and last name
  • Email address
  • Phone number
  • Company name
  • Content of messages sent via the contact form

3.2 Automatically Collected Data

  • IP address
  • Browser type and version
  • Language preference cookies
  • Theme preference cookies

4. Processing Purposes and Legal Bases

  • Client communication — contract performance / pre-contractual measures (Art. 6(1)(b) GDPR)
  • Website security — legitimate interest of the controller (Art. 6(1)(f) GDPR)
  • Contract performance — necessary for providing agreed services (Art. 6(1)(b) GDPR)
  • Legal obligations — accounting and tax obligations (Art. 6(1)(c) GDPR)

5. Data Retention Period

  • Contact forms: 3 years from the last contact
  • Contractual data: 10 years from contract termination (statutory retention period)
  • Cookies: as per the applicable cookie policy

6. Data Recipients

Personal data may be shared with the following categories of recipients:

  • Hosting service providers
  • Controller's CRM system
  • Accounting and legal firms

We do not share personal data with any third parties for marketing purposes.

7. Data Transfers

Personal data are processed within the European Economic Area (EEA). If a transfer outside the EEA is necessary, an adequate level of protection will be ensured through standard contractual clauses.

8. Your Rights

As a data subject, you have the right to:

  • Access — obtain confirmation of processing and a copy of your data
  • Rectification — request correction of inaccurate data
  • Erasure — request deletion of your data (subject to GDPR conditions)
  • Restriction of processing — request limitation of processing
  • Portability — obtain your data in a machine-readable format
  • Objection — object to processing based on legitimate interest
  • Withdrawal of consent — withdraw your consent at any time

You can exercise your rights by sending an email to info@logyloop.com. We will respond to your request within 30 days.

9. Security

We take the following measures to protect your personal data:

  • Data transmission encryption using HTTPS/TLS
  • Access controls for personal data
  • Regular security audits

10. Filing a Complaint

If you believe your rights have been violated, you have the right to file a complaint with the supervisory authority:

Úrad na ochranu osobných údajov SR (Slovak DPA)
Hraničná 12, 820 07 Bratislava
dataprotection.gov.sk

11. Contact

If you have any questions regarding the protection of personal data, please contact us at info@logyloop.com.